Who we are
ST Commodity Services is a trading name of Imperial Connect Limited, a company registered in England and Wales with company number 12204420. Imperial Connect Limited is the controller of the personal data described in this policy.
To contact us about this policy or your personal data, use the contact form on this website and choose "General enquiry".
What we collect
We collect the information you give us when you use the contact form or register for the deal board:
- Your name, company name, email address and telephone number
- Your country, and the details of your requirement, offer or message
- Documents and information you send us later as part of our checks on a buyer or seller
How we use it
- To reply to your enquiry and to discuss a possible trade with you
- To carry out due diligence on buyers and sellers before any introduction or deal
- To keep a record of our business contacts, so we can contact you about relevant requirements and offers
- To meet our legal, accounting and regulatory obligations
Our legal basis
We use your information on the basis of our legitimate interests in running a commodity trading business and responding to business enquiries, to take steps at your request before entering into a contract, and to comply with our legal obligations. You can object to our use of your information at any time.
Who we share it with
We never sell your information. We share it only with service providers who help us run our business, including our customer relationship management system and our website host, and with professional advisers where needed. With your agreement, we share limited details with a counterparty as part of an introduction.
Some of our service providers store data outside the UK. Where they do, we rely on appropriate safeguards recognised under UK data protection law.
How long we keep it
We keep enquiry and contact records for as long as we have a business relationship with you, and for up to six years after our last contact, so we can meet our legal and accounting obligations. We then delete or anonymise them.
Cookies
This website does not use advertising or tracking cookies. Our pages load fonts from Google, which means your browser shares its IP address with Google when you visit.
Your rights
Under UK data protection law you have the right to:
- Ask for a copy of the personal data we hold about you
- Ask us to correct or delete it
- Object to, or ask us to restrict, how we use it
- Ask us to transfer it to another organisation
Complaints
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.